It’s Time to
Entering CX Leader of the Year is your chance to tell us a story about the impact you and your CX colleagues have had on your organisation over the last 12 months.
How to enter
The entry process requires you to answer four key questions about the achievements you’ve been involved in and overseen whilst in-post as a customer experience leader.
The performance of your CX programme based on the objectives and vision of your organisation
The measurable impact you’ve had during your time in role
The key successes you’ve had within the last 12 months
How your achievements have helped champion CX to a wider audience
“I was so thrilled to win the award in 2019. CX Leader of the Year is a great initiative for any CX professionals to be involved in. It has given me confidence and recognition for my work.”
Sandra De Zoysa
Head of Customer Experience, Dialog Axiata & CX Leader of the Year winner 2019
Why you should apply
for the CX successes of you, your business and your team
against peers from across the globe
RAISE THE PROFILE
of the CX profession
into the best practices and commonalities
CX Leader of the Year is free to enter, independently-run and judged by a team of globally-recognised judges.
“The CX profession is growing at pace across the world. Recognising the vanguards working tirelessly to change the way organisations think is vital in raising awareness of the importance of their work”
CX Leader of the Year judge
MEET THE 2020 FINALISTS
Our 2020 award drew interest from around the globe, with 103 customer experience leaders applying from 25 different nations.
“CX Leader of the Year is a great initiative and gives a platform for CX practitioners to showcase the hard work that goes into improving customer experience; work that often goes unseen. The award programme is very credible and a great showcase of ideas and motivation that recognises the
James Scutt, 2020 CX Leader of the Year winner
REGISTER EARLY FOR CX LEADER OF THE YEAR
You’ll get our How to Enter guide and regular CX Leader of the Year news and updates via MyCustomer.com, straight to your inbox.