CX Leader of the Year 2022

Celebrating real impact in the customer experience profession.

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WHY ENTER CX LEADER OF THE YEAR?

CX Leader of the Year is an annual global award to celebrate the achievements of customer experience pioneers. It is an “impact” award, acknowledging those CX practitioners that have driven customer-centric change within their organisations.

We invite CX leaders around the world to share the work you’ve undertaken in your role over the past 12 months – showcasing your personal, team and organisational achievements.

You’ll be in with a chance of being crowned the globe’s top CX Leader of the Year, being celebrated as one of our annual top 30 finalists or even being singled out for praise via our host of recognition awards.  

Every year our expert judging panel compiles the top CX leaders globally based on the quality of their entry before declaring one lucky entrant the CX Leader of the Year.

As well as the overall winner, we will be announcing a number of additional recognition award winners, celebrating achievements in the fields of insight, culture, employee experience and technology.

All of our winners will be announced in November.

James Scutt Winner

“Winning CX Leader of the Year was truly a prestigious and extraordinary achievement that made me feel beyond grateful and complete. It is a high valued initiative that appreciates CX professionals around the world.”

WHY YOU SHOULD ENTER

CX Leader of the Year is free to enter, independently-run and assessed by a team of globally-renowned and respected judges.

RAISE THE PROFILE OF YOUR WORK

Showcase your personal and team CX achievements

JUDGED BY GLOBAL EXPERTS

An independent panel of former and current practitioners

STAND OUT FROM YOUR PEERS

CX Leader of the Year recognition enhances your reputation

RECEIVE LEARNINGS AND INSIGHT

The latest learnings and insights to keep you at the top of your game

“CX Leader of the Year is a great initiative and gives a platform for CX practitioners to showcase the hard work that goes into improving customer experience; work that often goes unseen.”

James Scutt Winner

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Over 10 years of trusted CX content

The CX Leader of the Year award is brought to you by MyCustomer.com, the world’s leading customer experience management resource.

As experts in the field we offer news, views, research, reports and events related to CX and customer service. Our flagship 2022 research The changing face of CX leadership is a comprehensive snapshot of the current state of the customer experience profession.