FINALISTS ANNOUNCED

Over 100 applications received. 25 finalists shortlisted.

If you’d like more details on how to apply, including tips and successes from our 2019 shortlisted applicants, share your email address below for our application guide.

“The calibre of last year’s application was awe-inspiring, and we have no doubt 2020 will further highlight the great work being done by the CX community.”

– Neil Davey, editor of MyCustomer.com and CX Leader of the Year judge

Over 10 years of trusted CX content

The CX Leader of the Year award is brought to you by MyCustomer.com, the world’s leading customer experience management resource.

As experts in the field we offer news, views, research, reports and events related to CX and customer service.