2020 winner ANNOUNCED

Over 100 applications received. 25 finalists shortlisted.

Download our eBook to discover which customer experience professionals were voted the world’s best in 2020. By sharing your email with us you’ll also receive future updates about the award and entry details for 2021.

“The calibre of last year’s application was awe-inspiring, and we have no doubt 2021 will further highlight the great work being done by the CX community.”

– Neil Davey, editor of MyCustomer.com and CX Leader of the Year judge

Over 10 years of trusted CX content

The CX Leader of the Year award is brought to you by MyCustomer.com, the world’s leading customer experience management resource.

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